What Property Managers Actually Want From a Pest Company

No Excuses. No Ghosting. Just Results.

Let’s be honest: property managers have enough on their plate.
Between tenant complaints, maintenance requests, and urgent inspections, the last thing anyone wants is a pest control company that’s hard to reach, hard to understand, or hard to trust.

We know—because we’ve had the 3 AM calls, the 24-hour notices, the urgent fly light requests for a surprise audit.

That’s why Innovative Pest Solutions was built differently.

🧾 What They Don’t Want (But Often Get)

Before we talk about what property managers are actually looking for, let’s clear the air on what they’re tired of:

  • Pest companies that ghost after service
  • Handwritten notes left under the door instead of real reports
  • A “tech roulette” of strangers every visit
  • Having to chase someone down for service frequency or renewal details
  • Being blamed when pests return instead of getting solutions

We’ve heard these stories more times than we can count. And we made sure our process never becomes one of them.

✅ What Property Managers Actually Want

1. Consistency & Accountability

The same tech showing up. The same reporting format. The same expectations every time.
We build tech-to-property assignments that create ownership and rapport. No guessing who’s responsible.

2. Digital, Transparent Reporting

We use clean, easy-to-read service reports—delivered instantly after each visit. That includes:

  • Treatment details
  • Products used
  • Photos if applicable
  • Notes for follow-up or recommendations
  • Sign-off from our technician

You can forward it to your regional, your boss, or a tenant—no editing required.

3. Fast, Clear Communication

Our office line, technician emails, and online request system are designed for urgency. If something’s wrong, you’re not waiting two days for a callback—you’re getting a same-day action plan.

4. Programs That Reflect Reality

Pest issues in property management are rarely textbook. We offer multi-unit pricing, quarterly building reviews, and custom pest strategies for recurring offenders like:

  • Mice in mechanical rooms
  • Cockroaches in tenant suites
  • Drain flies in garbage or recycling areas
  • Pigeons on ledges and balconies
  • Bed bugs spreading between units

And we don’t blame tenants. We prepare them with clear guides and prep sheets that make the process easier—not more stressful.

🧠 Designed With You in Mind

Property managers want a pest control partner that:

  • Knows what “multi-site visibility” means
  • Respects deadlines, documentation, and reporting
  • Won’t leave them exposed before an inspection

We know that game, and we built our systems for it—from PM scorecards to group renewal calendars and RFP-compliant workflows.

🙌 Pest Control That Makes You Look Good

When you bring in Innovative Pest Solutions, you’re not just solving a pest issue.
You’re giving your tenants peace of mind, showing your board you’re on top of it, and keeping your audit trail squeaky clean.

And that’s what property managers actually want.